It's not just public perception - it's internal perception too. Attrition at Uber is through the roof. Yeah, Travis is one of the best people for the job and his aggressiveness built Uber, but you can't build and maintain Uber if the rest of your talent is fleeing and you can't replace them because of your rep. Plus, he's obviously created a lot of liabilities for Uber at the same time that he's created value - besides the massive cultural problems, Uber's facing a number of dangerous lawsuits.