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Not entirely sure I agree but talking to your point:

Doesn't this support the idea that Google needs to improve their people-interaction? And one way to do that is to hire for people who are better at it?



Not necessarily -- there's an argument to focus on their comparative advantage and not bother wasting energy improving their people-interaction (something they are comparatively bad at).


Yes, fair point. Although the parent seemed to be arguing that it was the human interaction that was holding them back.




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