> … Within 6 months, I moved to another provider ….
>
> Is there any chance AT&T will allow customers to do the same as I did?
The first quoted sentence illustrated why the answer to the second is often 'no'. In my market, and I think many others, there is no alternative to AT&T for DSL (I don't know about landline service; I don't have it), so they don't feel any need to keep us happy.
The first quoted sentence illustrated why the answer to the second is often 'no'. In my market, and I think many others, there is no alternative to AT&T for DSL (I don't know about landline service; I don't have it), so they don't feel any need to keep us happy.