I have my own startup and I have worked for other startups in the past. Consulting has allowed me to work about 1/4 to 1/2 time from home, while still allocating a good amount of time to my startup. However, I've often found myself justifying my hours to the client and am levied with more and more forms of hours documentation.
I'm disgusted with the whole thing. Hourly billing is hard enough because even when I'm asked to complete tasks outside of my realm of expertise, I have trouble billing for my learning curve. On top of that, I'm working on an under-producing e-commerce site and I see the figures, I'm sure money is tight for my client. However, I find myself disgusted, because I'm working less, doing less-than my all, because my client isn't willing to pay for the time. To add insult to injury, the client is non-technical, so he doesn't see the value in anything but more sales.
Have other people run into this problem? Is this how most hourly consulting gigs go, or is it just my client? Did you switch to project related fees? Drop consulting for a salary job? Any advice would help.
You are actually defending his side of the story.
...On top of that, I'm working on an under-producing e-commerce site and I see the figures, I'm sure money is tight for my client....
You drank the Kool-aid.
Go back and negotiate on a per day basis. Do not let any insecurity about your work creep in. If the client barks (he will), then tough luck. Keep your ground and dont move.
He will either fire you or find somebody else. A tech-clueless business person will think twice before hiring someone else if the project is more than half way done.
Also, the client is technical. The person is building an e-commerce site!
Knows that internet + website + products = money.
You are the key to his/her plans. He/she may not know how to code, but does understand how things work.
He/she is just playing dumb to get you to lower the prices. Its working.
You need to develop your hustle, or else your startup wont make it.
Remember: They have your money on their pockets. It your job to get it. Dont break any laws, dont be immoral/unethical. But get that money.
Good luck.