What sorts of policies and practices, if any, do you have in place to prevent your company or clients from engaging in the kind of behavior that you yourself found so personally objectionable that you sued for it?
Our Terms of Service require that customers be familiar with the relevant laws, abide by them, and take full responsibility for obeying them. Because we're a pretty small company, I also personally know all of our clients and talk with them about what they're doing. If it seems like they might be about to violate the law, we talk it through. This has only happened a couple times, but I have switched off somebody's account because I thought they were violating the law, despite the fact that they've taken full responsibility for compliance.
