Spoken word is still the most information dense way for humans to communicate abstract ideas in real time.
Reading > Listening
Speaking > Typing
If you want raw performance on both sides, It is better to dictate an email that gets read later.
Hi Mr Garage man
Can you give me a quote for an timing belt on my car. It's a 2020 Foo bar.
Monday night
Hi customer
Is it a diesel of petrol
Hi garage
It is a petrol
Tuesday lunch
Which engine size? The 1.2 has a chain, but the 1.6 is a wet belt
Tuesday night
How do I tell?
Wednesday lunch
Can you give me your registration number I'll look it up
Wednesday night
Abc 123
Thursday lunch
That is the 2.0, you need to cha nge the water pump at the same time depending on when it was last done. How many miles has it done
Thursday night
100,000
Friday morning
OK it is $2,000 including the oil and coolant change, water pump and seals.
Friday lunch
I don't want the coolant change or oil I just want the belt doing.
Monday morning
I'm afraid you have to drop the oil and coolant to do the job, so its not optional
Oh, I understand. When can you fit me in
Tuesday morning
Friday next
I'm away that week
Etc...
I think a phone call is much faster and an AI is a liability
