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Do you mean the name? We refer to it as advertising pretty openly. That's what it is.


It's a euphemism, and it feels strange to have euphemisms for your standard business practices.

Note that the screenshot in Jacques' post shows that he's done a search for "advertising" on his page. None of the text matched. Labeling ads as "Recommended Content" seems quite dishonest.

Edit / Aside: I do generally hold Disqus in high esteem, and I sincerely appreciate your willingness to dive into this discussion. I believe Disqus has faltered, but I don't mean to lay that critique at your personal doorstep.


Got it. If the question is about how clear it is to users, then yes that's important and something that we've adjusted along the way. We're going to continue making changes as we learn from feedback.


Let's break this down.

Got it.

You've learned a lesson, but what lesson did you learn?

If the question is about how clear it is to users, then yes that's important and something that we've adjusted along the way.

You've indicated that how clear it is to users is important, but you haven't indicated whether your preference is that it be clear or unclear to users.

Your actions right now suggest that you think it is important to not be clear. If you want to be clear, you should start using the widely understood and honest word "advertising" instead of a euphemism of your own making.

We're going to continue making changes as we learn from feedback.

Again you don't suggest directionality to your changes.

Will they be changes that we like? For example will you, as responsible marketers should, make this opt-in instead of opt-out? It is fine to make people choose between opting in or paying a modest fee or losing their comment feature. It is fine to have the "you need to make a decision" show up in bold for the admin (and for admin only) when they are on the page. But opt-out with emails that are likely to go to spam informing people of this in opaque language is not fine.


I believe the issue is you say "Recommended Content" rather than "Ads by Disqus" which, obviously, infers that the site is recommending something they are not.

Saying "Ads by Disqus" will probably annihilate your clickthrough, but you have to make a choice between cashing in, or keeping your partners happy.




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