The experience with Top Gear has probably influenced the reaction here. I don't find it childish to strongly defend your product if you believe a journalist has written a hack job on it.
>I don't find it childish to strongly defend your product if you believe a journalist
Childish really is the best word for it.
It wasn't a measured, intelligent response. It came across as a "beat the journalist up" because they posted a bad review. Reminds me of the sort of thing you see bad restaurant owners do when they respond to diner's complaints.
It came across as a "beat the journalist up" because they posted a bad review. Reminds me of the sort of thing you see bad restaurant owners do when they respond to diner's complaints.
I disagree completely -- a better analogy would be that a restaurant owner gets pissed off because the reviewer complains of a fly in his soup when circuit cameras reveal this was never the case.
And then everybody rushes to the defense of the reviewer saying "He was just explaining what a fly in the soup would have been like!" and "Yeah, but the soup was cold and took to long to come out!"
I didn't think the initial article made Tesla look bad at all.. It pointed out a few problems such as needing charging stations closer together, better awareness on electrical card and maybe a better understanding of the effects of cold on a battery... Other then that I thought the car and Tesla seemed fine ul until Musk's responses.