Edit: If you did, and that's your takeaway, I think you started with a predefined notion about its content. Please read it again and try to forget about reader. Reader is not the point. (I'm not the author btw ;)
The GP complains about the entitlement directed towards the shutdown of Reader. The OP complains about the word entitlement being used at all and I agree with him, except that the GP is right that no one is entitled to Reader. I then go on to say that people should stop complaining about it.
Edit: If you did, and that's your takeaway, I think you started with a predefined notion about its content. Please read it again and try to forget about reader. Reader is not the point. (I'm not the author btw ;)