So, to keep this honest because these threads are still alive and active: In the end (like, just now) Gandi refunded the money - I have no pre-paid account anymore, after complaining they returned the money to me instead.
So pain points:
- user interface
- half of their TLDs are inaccessible, even for inbound transfers of the respective owner
- corporate sales team was .. useless and these business rules really don't smell like 'no bullshit' to me
Upsides (to be fair):
- support replied via mail to all my requests and was generally friendly
- I got my money back in the end (for transfers that didn't happen, so nothing lost on their side either, this is not a courtesy imo)
So pain points:
- user interface
- half of their TLDs are inaccessible, even for inbound transfers of the respective owner
- corporate sales team was .. useless and these business rules really don't smell like 'no bullshit' to me
Upsides (to be fair):
- support replied via mail to all my requests and was generally friendly
- I got my money back in the end (for transfers that didn't happen, so nothing lost on their side either, this is not a courtesy imo)