I'm not sure I was painting him as "different" from me, or even making it about him vs. me at all.
The onus is on you, the person using the service, to understand what terms and conditions you have agreed to abide by when using that service. If Google fail to uphold their end of the agreement and you lose revenue, you can seek remedy through legal means (although, obviously, that's a pretty crap position to be in); if the agreement doesn't protect you from arbitrary banishment from the service for life, then that is important to know up front.
It would be awesome if Google's support was better; it would be awesome if they were more responsive to the people that make their money through the marketplace they've set up; but ultimately they have no legal obligation to be any of those things, and in business your legal obligations are your only obligations. (I am making no qualitative defense of that fact, merely describing its existence.)
If one doesn't keep those things in mind, then regardless of how irresponsible Google is or isn't, that failure constitutes a kind of irresponsibility all its own.
Whether I personally would never fall afoul of something like this (possible, since I'm a programmer, not a lawyer) is secondary to the best way of dealing with a much larger company that holds all of the cards (follow the terms and conditions; heed the multiple warnings they give you). My personal discomfort at Google acting like jerks is, too (insofar as I don't currently rely on them for any kind of revenue).
They do, but I don't think Google is ethically obligated to let this guy post spammy apps that are closely named to companies he doesn't officially work with. I've been a professional Android developer for 2+ years and a user for longer than that. I'm 100% in support of Google banning this guy from the Google Play store.
One of the major misunderstandings about the Play Store is that there "are no rules" in comparison to Apple's App Store. That's not the case. Apple filters up front, Google deals with terms & conditions violations after you are already published.
Now, I think the negative here is that he conflated his personal accounts with his publishing accounts. I generally recommend against that, even if you are a hobbyist developer.
> They do, but I don't think Google is ethically obligated to let this guy post spammy apps that are closely named to companies he doesn't officially work with.
But Google is ethically obligated not to punish the guy by closing associated services (GWallet). It is also ethically bound to treat the customer as good-intentioned, and bound to explain the basis for suspension.
He hasn't even tried to reactivate the wallet account. They requested information to verify his identity, which he claims "will be used to confirm and blacklist his address", so he hasn't provided it.
Which is even more interesting, since he said he can't open a new account and move on because they'll block him by IP address... so what exactly is he going to lose by sending the verification?
I don't have a big problem with banning his dev account from the Play store. I rather dislike the fact that all of his other Google accounts (Wallet, buying things on Play, Music, etc) got banned as well. That's exactly the kind of thing that makes me wary of actually ever making an Android app in my own name.
To be a canny participant in the economy as it exists, we have to acknowledge how companies should behave doesn't always (or often) line up with how they do behave.
In business, many (if not most) participants will seek to maximize thier advantage within the rules; if you don't establish rules (via contract or something else) or understand and follow the existing ones, it's quite disingenuous to complain that you are at a disadvantage.
I don't like that fact, but (cultural sea-change aside) that's one of the costs of doing business, whether it's on a small scale or a large one.
But we can acknowledge that even as we work to change the status quo. So perhaps there is hope yet.
The onus is on you, the person using the service, to understand what terms and conditions you have agreed to abide by when using that service. If Google fail to uphold their end of the agreement and you lose revenue, you can seek remedy through legal means (although, obviously, that's a pretty crap position to be in); if the agreement doesn't protect you from arbitrary banishment from the service for life, then that is important to know up front.
It would be awesome if Google's support was better; it would be awesome if they were more responsive to the people that make their money through the marketplace they've set up; but ultimately they have no legal obligation to be any of those things, and in business your legal obligations are your only obligations. (I am making no qualitative defense of that fact, merely describing its existence.)
If one doesn't keep those things in mind, then regardless of how irresponsible Google is or isn't, that failure constitutes a kind of irresponsibility all its own.
Whether I personally would never fall afoul of something like this (possible, since I'm a programmer, not a lawyer) is secondary to the best way of dealing with a much larger company that holds all of the cards (follow the terms and conditions; heed the multiple warnings they give you). My personal discomfort at Google acting like jerks is, too (insofar as I don't currently rely on them for any kind of revenue).